The Provider- to-Provider Consultation Line (PPCL)
is a no-cost telehealth consultation and education program that helps providers address the behavioral and mental health needs of their pediatric patients (ages 0-21) and perinatal patients.
The program can help increase clinic capacity to screen, diagnose, treat, and refer patients to supportive services and connect providers to mental health consultants and psychiatrists.
What Does PPCL Offer?
Consultation
on diagnoses, medications, and psychotherapy interventions for a wide range of behavioral health needs.
Guidance
on pediatric and perinatal behavioral health topics through TeleECHO series, virtual webinars, and in-person training events.
Resources
to connect with community partners and agencies such as intensive in-home providers and support groups.
How It Works
A provider has a mental health-related question. If they're not already, they will register for PPCL.
The provider calls (833) 721-2881 or requests a consult using this form.
A Licensed Mental Health consultant responds to questions about behavioral health and local resources, and, if necessary, connects the provider to an on-call psychiatrist who can assist with diagnostic clarification and medication management questions.
Once complete, the provider receives a summary report of the consultation via email.
Call now for help with your patients!
(833) 721-2881
All providers who use these services must complete this form to register for the program - it should only take a few minutes. This helps us track what types of providers are utilizing our services so we can continue to improve them. Once registered you will be able to utilize the consultation line, TeleEcho sessions, resources, and more. Register Here
About Us
Learn more about what we do, how we're funded, and how to contact us.
TeleECHO
Tune in to this monthly learning series for providers.
Family Resources
Check out these resources for pregnant families and families with children.
Frequently Asked Questions
Find the answers to some of our most frequently asked questions.
Provider Registration
Take a few minutes to register for PPCL so you can utilize all the services we have available.
Provider Resources
Explore these resources for providers to find clinical handouts, care guides, continuing education, and more.
Screening Tools
Check out this library of screening tools for providers to use with their pregnant clients, postpartum clients, and adolescent clients with mental health concerns.
Our Partners
Learn more about other programs within the Bureau of Family Health.
To find out more about PPCL, click on the link below or contact Jody West, jody.west@la.gov
This program is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of awards totaling $1,892,378 with 8% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.